Terms of Use

Terms of Use Agreement

This Terms of Use Agreement ("Agreement") governs your access to and use of the products, software, services, applications, and content provided by Peak Artificial Intelligence Ltd. ("PeakAI", "Nlighten", "we", "us", or "our"). Please read this Agreement carefully before using the Services.

By accessing or using the Services, you agree to be legally bound by this Agreement. If you do not agree, you are not authorised to use the Services.

1. Who We Are

This Agreement applies to your use of:

• the PeakAI software;
• the PeakAI Membership subscription, including access to the Services ("Membership"); and
• any other products, features, or Services we provide.

If you access the Services on behalf of an employer, organisation, or other entity, you represent and warrant that you are authorised to bind that entity to this Agreement.

Supplemental Terms (including our Terms of Sale and Privacy Policy) may apply to additional services. If Supplemental Terms conflict with this Agreement, the Supplemental Terms take precedence for the specific service concerned.

2. Updates to this Agreement

We may update this Agreement at any time. Updated terms become effective upon posting, unless otherwise stated.

• Users without an Account: Changes take effect immediately.
• Users with an Account: Changes take effect 30 days after posting, unless you accept the changes earlier.

If the change is material and you have an active Account, we will notify you by email.

You may reject updated terms by emailing hello@nlighten.pro within 30 days of posting. If you do so, the prior Agreement will remain in effect until the end of your current Membership or Trial period. Continued use thereafter constitutes acceptance of the updated Agreement.

3. Personal Data and Privacy

Your personal data is processed in accordance with the PeakAI Privacy Policy, which forms part of this Agreement.

Under UK GDPR / EU GDPR, you may have rights including access, rectification, erasure, restriction, portability, objection to processing, withdrawal of consent, and the right to lodge a complaint with a supervisory authority. Details are available in our Privacy Policy.

4. Registration and Account Security

To use the Services, you must create an account ("Account") and provide accurate, complete, and up‑to‑date information.

You must not use:

• another person's name to impersonate them;
• any name that violates another party's rights; or
• any name that is offensive, hateful, or inappropriate.

You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your Account. Notify us immediately of any unauthorised access.

You may delete your Account at any time (see Section 9 of the Privacy Policy).

5. Eligibility

You must be of legal age under your local laws to enter into a binding agreement. If you are under the age of legal consent:

• your parent/legal guardian must review and accept this Agreement; and
• the supervising adult is considered the primary user of the Services.

Where prohibited by law, you may not access or use the Services.

We may refuse service to any person or entity at our sole discretion.

6. Use of the Services

The Services include Content, AI‑powered technology, and proprietary software ("AI Technology"). Subject to this Agreement, PeakAI grants you a limited, revocable, non‑transferable, non‑sublicensable licence to:

• access and use the Content;
• use the AI Technology; and
• download and use the PeakAI App on your personal device.

Restrictions

You must not:

• sell, licence, or commercially exploit the Services;
• reverse engineer, modify, or create derivative works of the Services except where permitted by law;
• use scraping, harvesting, or similar data‑extraction tools;
• remove proprietary notices;
• interfere with service performance or security;
• impersonate any person or entity; or
• use the Services for unlawful or unauthorised purposes.

"PeakAI" and associated marks are trademarks of Peak Artificial Intelligence Ltd. You may not use them without prior written consent.

AI Output Disclaimer

AI‑generated content is not professional advice. It may contain inaccuracies, errors, or bias. You are solely responsible for how you use any Output.

Always seek qualified professional advice for medical, legal, fitness, financial, or other decisions.

7. Membership

An active Membership is required to access premium features.

Activation and Billing

Your Membership starts on the date you first access the Services. By subscribing, you authorise us to charge:

• the Membership Fee; and
• applicable taxes

on a recurring basis according to your plan (e.g., annual or biennial).

You may cancel at any time (see Section 8).

Changes to Membership Plans

We may modify available Membership features or pricing. We will notify you at least 15 days before the change takes effect. If you do not agree, you may cancel before the change becomes effective.

8. Cancellation and Statutory Rights

Nothing in this Agreement affects your statutory consumer rights.

Cooling‑Off Period (UK/EU Consumers)

If you are a UK/EU consumer, you may cancel your Membership within 14 days of purchase for a full refund. If you access paid features during the cooling‑off period, you may owe a proportionate amount.

Cancellation After Cooling‑Off

If you cancel mid‑term, your Membership will continue until the end of your current term. Fees already paid are non‑refundable unless required by law.

Upon termination:

• your licences under this Agreement end;
• your Account may be closed; and
• your data and Content may no longer be accessible.

To cancel, contact hello@nlighten.pro.

9. Free Trials

PeakAI may offer a 14‑day Free Trial to new users in eligible countries.

At the end of the Free Trial, access will cease unless you subscribe to a paid Membership.

If you are mistakenly charged during a Free Trial, we will reverse the charge upon written notice.

10. Fees and Payment

You agree to pay all Fees associated with your Membership.

We may use third‑party payment processors. Your use of their services is subject to their terms.

You must keep your billing information accurate and up to date. If payment fails, you remain responsible for all due amounts.

Fees exclude taxes. Where legally required, we will collect Sales Tax in addition to the Fees.

11. Fitness‑Related Content

PeakAI is not a healthcare provider. Any fitness or wellness information provided through the Services may not be appropriate for you.

Consult a medical professional before beginning any exercise or wellness programme.

12. AI Technology — Additional Limitations

AI Technology is evolving and may:

• produce inaccurate, incomplete, or biased Output;
• misinterpret language, context, or emotion;
• lack personalisation or human nuance.

All Output is provided "as is" without warranties of accuracy or suitability. You use all Output at your own risk.

13. Changes to the Services

We may modify the Services at any time, including to:

• comply with law;
• implement improvements;
• address security risks; or
• discontinue certain features.

If a material change adversely affects you, you may cancel the affected Services within 30 days.

14. User Content and Conduct

You are responsible for all content you upload, submit, or make available through the Services ("Your Content"). You must own or have permission to use all rights in Your Content.

You must not upload content that is unlawful, offensive, defamatory, misleading, harmful, or otherwise inappropriate.

If you submit Feedback, you grant PeakAI a perpetual, irrevocable, worldwide, royalty‑free licence to use it for any purpose.

We may remove Your Content or suspend your Account if you violate this Agreement.

15. Monitoring and Enforcement

We may:

• remove or refuse to post Content;
• disclose information to authorities where required;
• take legal action against unlawful use; or
• suspend or terminate your access.

We may delete Your Content from our live systems upon termination.

16. Membership Guarantee

If you are dissatisfied, you may cancel your Membership for any reason within 30 days of purchase for a full refund. This does not apply to Free Trials.

After 30 days, refunds are generally not provided unless required by law.

17. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind.

We do not guarantee:

• uninterrupted or error‑free operation;
• accuracy or completeness of Content or Output;
• that the Services are free from viruses or harmful components.

You use the Services at your own risk.

18. Limitation of Liability

To the fullest extent permitted by law, PeakAI is not liable for:

• loss of profits, revenue, or data;
• indirect, incidental, or consequential damages;
• business interruption; or
• unauthorised access or alteration of data.

Where liability cannot be excluded, our total liability is limited to the greater of:

1. the amount you paid in the 12 months before the incident; or
2. any mandatory statutory minimum.

We do not limit liability for death, personal injury, or fraud.

19. Indemnity

You agree to indemnify and hold harmless PeakAI and its personnel from any claims arising from:

• Your Content;
• your breach of this Agreement;
• your misuse of the Services; or
• your violation of law.

20. Term and Termination

This Agreement remains in effect while you use the Services.

We may suspend or terminate your access if you breach this Agreement or where required by law.

If terminated for cause, you may not attempt to re‑register.

21. Governing Law and Dispute Resolution

UK Consumers

• Governing law: England & Wales.
• Jurisdiction: courts of England & Wales.

EU/EEA/Swiss Consumers

• Governing law: Ireland.
• Jurisdiction: your home country or Ireland.

International Users (non‑UK/EU/EEA/CH)

Disputes will be resolved through binding arbitration under LCIA rules.

Nothing in this section affects your mandatory consumer rights.

22. Additional Terms

• Assignment: We may assign this Agreement freely; you may not without written consent.
• Severability: Invalid provisions do not affect the remainder.
• Non‑Waiver: Failure to enforce rights does not waive them.
• Language: This Agreement is in English only.
• Force Majeure: We are not liable for events beyond our reasonable control.

23. Electronic Communications

You consent to receive communications electronically. Notices will be sent to the email address associated with your Account.

24. Contact Us

For questions or notices relating to this Agreement or the Services, contact: